Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Cabelo Mais Cabelo Mais Comercio Ltda ("we", "our store") collects, uses and protects personal information from visitors and customers who interact with our retail operation and website. We are committed to safeguarding the privacy of everyone who trusts us with their data.

1. Information We Collect

We may collect the following categories of information when you contact us or interact with our services:

• Identification data: name, email, phone number, when voluntarily provided through contact channels
• Purchase-related information: history of products acquired at our physical store, for customer service purposes
• Website navigation data: IP address, browser type, pages visited, collected through standard analytics tools

2. How We Use the Information

We use collected information for the following purposes:

• Responding to customer inquiries and providing support
• Sending information about products, availability and offerings, when requested
• Improving our retail selection and customer experience
• Complying with legal, tax and regulatory obligations

3. Data Sharing

We do not sell or rent personal data to third parties. We may share limited information with service providers who assist our operation (such as payment processors, shipping partners or IT services), always under confidentiality agreements and strictly for the purposes described above.

4. Data Storage and Security

Personal data is stored in secure environments with restricted access, protected by technical and administrative measures aimed at preventing unauthorized access, loss or improper disclosure. Data is retained only for the period necessary to fulfill the purposes for which it was collected, or as required by law.

5. Your Rights

Under the Brazilian General Data Protection Law (LGPD — Lei nº 13.709/2018), you have the right to:

• Confirm the existence of processing of your personal data
• Access your data
• Correct incomplete, inaccurate or outdated data
• Request anonymization, blocking or deletion of unnecessary data
• Request data portability
• Revoke consent previously given

6. Cookies

Our website may use cookies to improve navigation experience and analyze traffic. You can configure your browser to refuse cookies, although some features may not work as expected.

7. Contact

To exercise your rights or clarify questions about this policy, please contact us:

Email: [email protected]
Phone: (51) 3224-8400
Address: R Dona Laura, 27 — Rio Branco, Porto Alegre — RS — CEP 90.430-091

8. Updates to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on this page, with the date of the last revision indicated at the top.